1. Company Information

This website is operated by:

DUS SERVICES LIMITED
Company Number: 16453163
Registered Address:
117 Cityview Point, 139 Leven Road,
London, England, E14 0XT

📧 Email: support@shopsyra.co.uk
📞 Phone: 0756 4877 335

Shopsyra is a UK-based company and delivers only within the United Kingdom.

2. Use of Website

By using this website, you agree that:

• You are at least 18 years old or accessing the site under supervision of a legal guardian.

• You will not use the website for any unlawful purpose.

• You will not attempt to harm, hack, or misuse the website in any way.

3. Products & Availability

• All products listed on Shopsyra are subject to availability.

• We reserve the right to modify, discontinue, or limit quantities of any product at any time without prior notice.

• Product images are for illustration purposes only; actual products may vary slightly.

4. Pricing & Payments

• All prices are displayed in GBP (£) unless stated otherwise.

• Prices may change without notice.

• Payment must be made in full at the time of purchase through our secure checkout system.

• We are not responsible for additional charges applied by your bank or payment provider.

5. Orders & Acceptance

• Placing an order does not guarantee acceptance.

• We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraudulent activity.

• Once your order is accepted, you will receive an order confirmation email.

6. Delivery

• We deliver only within the United Kingdom.

• Delivery times provided are estimates and may vary due to external factors.

• Shopsyra is not responsible for delays caused by courier services, weather, or other circumstances beyond our control.

7. Returns & Refunds

• Returns and refunds are handled according to our Returns & Refund Policy.

• Items must be returned in their original condition unless faulty.

• Refunds will be issued to the original payment method after inspection of the returned item.

8. Cancellations

• Orders can only be cancelled if they have not yet been dispatched.

• Once dispatched, cancellations are not guaranteed and may be treated as a return.

9. Damaged or Incorrect Items

• If you receive a damaged or incorrect item, you must contact us as soon as possible.

• Please provide your order number and relevant photos for verification.

• We will assess the issue and offer a replacement or refund where applicable.

10. Intellectual Property

• All content on this website, including text, images, logos, and designs, is the property of Shopsyra / DUS SERVICES LIMITED.

• You may not copy, reproduce, or use any content without prior written permission.

11. Limitation of Liability

• Shopsyra shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

• Our total liability shall not exceed the value of the product purchased.

12. Privacy

• Your personal information is handled in accordance with our Privacy Policy.

• We take reasonable measures to protect your data but cannot guarantee absolute security.

13. Changes to Terms & Conditions

• We reserve the right to update or modify these Terms & Conditions at any time.

• Changes will be effective immediately upon posting on the website.

• Continued use of the website constitutes acceptance of updated terms.

14. Governing Law

• These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

• Any disputes shall be subject to the exclusive jurisdiction of UK courts.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

📧 Email: support@shopsyra.co.uk
📞 Phone: 0756 4877 335